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What We Build · Automation

AI And Business Process Automation For The Jobs People Forget

We use AI and simple rules to take repetitive jobs off your team, such as alerts, follow-ups, data syncs and checks. For Luxe Excursions, a UK-registered tour company in Tenerife, staff hear about every booking instantly and every guest gets one review request after their trip.

Reviewed by Azmat Rana, CEO & Founder · Updated

What We Automate

Every business has jobs that depend on someone remembering. Those are the first ones worth automating.

Core capability

Alerts and notifications

Emails and messages that go out when something happens, such as a booking being paid or a document about to expire.

Report generation

Reports built automatically from the data. NPTAAS generates its audit reports with no manual calculation.

Document workflows

Paperwork prepared and sent without anyone retyping it. LegalAtoms generates court documents in the background and emails case updates.

Data syncs between systems

Orders, stock, hours and invoices kept in step between tools through APIs, scheduled jobs and workflow tools such as n8n.

Test automation

Automated tests, including Selenium browser tests, that check every release before it goes live.

Project story · Luxe Excursions

Automating the busywork behind a Tenerife tour company

Luxe Excursions Tenerife Ltd is a UK company, registered in Scotland, that sells luxury tours, packages and rentals in Tenerife. We built its booking platform and staff CMS, and we also run its SEO, Google Ads and Business Profile. Much of the value has come from automating small jobs that used to depend on someone remembering.

Client
Luxe Excursions Tenerife Ltd (UK)
Status
Live
Stack
Django, Next.js, PostgreSQL, Stripe
Hosting
AWS
We also run
SEO, Google Ads, Business Profile

The problem

When a guest paid or sent a trip request, only the guest got an email, so the team could miss a sale or an enquiry. Asking guests for Google reviews was manual, and reviews drive how the business shows up in local search.

What we changed

  1. 01Guests choose their activities and pay online, and the booking and tickets follow on their own. Staff assign the times afterwards, and booking refusals fell from 75% to 0%.
  2. 02Staff get an email the moment a booking is paid or a trip request comes in, with the guest set as reply-to so they can answer straight away.
  3. 03Each alert goes out once per booking, so payment retries and repairs never send duplicates.
  4. 04Every guest gets one automatic Google review request at 10:00 local time the day after their last activity. It only goes out within a week of the trip, and never twice to the same address.
  5. 05Test and agency bookings are left out of review requests, and a lock stops two workers from sending the same email.
  6. 06Payments run through Stripe, and staff edit tours, prices and images in the CMS without a developer.
  7. 07Bookings, trip requests and WhatsApp clicks are tracked in Google Analytics, and Google Ads learns from them.

Where it stands

The team hears about every sale and enquiry as it happens, review requests go out on their own, and the website runs day to day without developer help. Good automation is usually this unglamorous: it takes the jobs people forget and does them the same way every time.

Visit Luxe Excursions

From Manual To Automated

We automate one job at a time, so each one is proven before the next goes live.

Discover

Find The Repeats

We list the jobs people do by hand every day or week, and what each one costs in time and mistakes.

Automate

One Job At A Time

Each automation is built, tested on real cases and switched on separately, with a person able to override it.

Monitor

Check It Keeps Working

Every automation logs what it did, and failures alert someone instead of failing silently.

Technology Behind Automation

The integration and workflow tools behind our automations.

graphqlGraphQL
nodedotjsNode.js
pythonPython
dotnet.NET
n8nn8n
zapierZapier
OpenAI
AWS
Azure
googleGoogle Cloud
dockerDocker
kubernetesKubernetes

What To Automate First

The best candidates are frequent, rule-based and annoying. These are the ones that usually pay back fastest.

Alerts people should not miss

New sales, enquiries, failed payments and expiring documents. Luxe Excursions emails staff the moment a booking is paid.

Follow-ups that get forgotten

Review requests, reminders and renewals sent on a schedule. Luxe asks every guest for a review the day after their trip.

Data re-keyed between systems

Orders, stock and invoices copied from one tool to another by hand. Autobuffy now pulls vendor inventory automatically.

Checks against a rulebook

Compliance and certification checks that flag problems early. Alertia cross-checks guard shifts against license expiry dates.

Routing incoming work

Sending each ticket or request to the right person. Contakti routes support messages with AI.

Leave judgment calls to people

Automate the steps around a decision, then let a person make it. Refunds, hiring and pricing exceptions are good examples.

What our partners say.

Mitchell Woods

Director · Luxe Excursions Tenerife

“The team developed our Luxe Excursions Tenerife website and set up our Google and Meta advertising campaigns… They automated booking and ticket generation based on the excursions a person selects, and implemented a dynamic booking system and CMS.”
Verified review on G2

Related services

Projects like this one usually involve these as well.

Further reading: AI or rules? How to choose what to automate in your business

Prefer to add engineers to your own team?

Hire full-time developers in the stacks we use for this work.

Automation Services FAQs

What teams ask before handing work to software.

Finding the repetitive, rule-based work in your business, then building the software that does it: alerts, follow-ups, data syncs, approvals and checks.

Booking and order alerts, review requests and reminders, inventory and order syncs, invoice generation, document checks and support routing. Each of these runs in a project we have built.

Yes. Most automation is integration work: Cercle syncs its catalog and orders with Facebook, and ATC sends billable hours to Zoho Books.

Yes. We write automated test suites, including Selenium browser tests, and run them on every change.

Yes, where the input is messy, such as reading documents or routing free-text messages. Natif extracts fields from scans and handwriting, and Contakti routes tickets with AI. Rule-based steps usually work better without it.

Yes. We build n8n workflows and can run n8n in containers on your own servers, so your data stays with you. For a simple link between two apps, Zapier is often enough. When a workflow outgrows these tools, we build it as code.

You do. Everything we build for you, including the source code and the intellectual property in it, belongs to you.

Ready To Hand Off The Repetitive Work?

Book a free 20-minute automation review. Tell us one job your team repeats, and we will show you what to automate first and what to leave to people.