Case Studies/Klingit
A tech-powered creative services platform that helps brands scale marketing with a global pool of creatives — DesignOps, deliverables, and transparent collaboration in one place.
40+
Global creatives synced
Client requirement
Klingit needed a DesignOps platform for clients, designers, managers, and admins — clear communication, project state tracking, automated onboarding, remote collaboration, and secure handling of brand assets across 40+ creatives.
What we inherited, and exactly how each constraint was resolved.
Communication gaps between clients, designers, managers, and admins delayed projects and created frustration.
We built a centralized communication hub with real-time updates, one-to-one messaging, and clear assignment tracking.
Legacy project tools were clunky and manual, making progress hard to see and deadlines easy to miss.
We shipped project-state tracking, automated workflows, and progress visualization for clearer planning and allocation.
Onboarding new clients on complex, multi-stakeholder work was slow and expectation-heavy.
We automated onboarding with instructions, plan templates, and immediate access to the right channels.
Remote teams struggled with time zones, communication barriers, and fragmented workflows.
We standardized real-time collaboration tools and recurring virtual syncs so the team stays aligned.
Client data and assets needed stronger protection against growing cyber risk.
We added encryption, access controls, regular updates, and team training on data-protection practices.
Mid-project feature requests caused scope creep past budget and timeline.
We introduced a change-management process with documentation and scope/budget renegotiation when needed.
Access to 40+ creatives, developers, and managers matched to project needs.
Transparent DesignOps workflows for communication, feedback, and progress tracking.
Social graphics, presentations, video, websites, and apps under one delivery model.
Transparent, value-driven proposals without hidden pricing surprises.
Engagements that grow with aspiring brands and expanding companies.
Customization that keeps deliverables on-brand with client guidelines.
Communication and collaboration improved across clients, designers, and admins.
A shared dashboard cut misalignment and sped day-to-day teamwork.
Uploads, payments, and brand management streamlined delivery workflows.
Clear project states and assignment tracking improved workload visibility.
Self-serve progress views raised client satisfaction and retention.
Frontend
Vue 2 & 3VuetifyBackend
Ruby on RailsDatabase
PostgreSQL
RedisHosting
NginxDevOps
GitHub
GitIntegrations
Stripe
Slack
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